Administering API keys

Connect Quality Cloud with the tools and apps used by you and your developer teams by using the API keys. You can add, edit, delete and monitor the use of the keys. 


This is a Quality Clouds admin action, available for admin users in the admin portal.

Adding API keys

Add an individual key for each developer and each app and tool to be able to easily administer and monitor who and where can connect to your Quality Clouds connected platforms. 

You should always define an instance where the key will be used. 

For the Live Check used in the Quality Clouds ServiceNow app, you can add the keys from the app itself. 


→ To add a key

  1. In the admin portal, go to API Keys.
  2. Click Add.
  3. Type in the key Name and Developer.
  4. Select the Channel for which the key will be used, and select an Instance where the channel is available. 
  5. Click Add.

They key has now been created.

You can now copy your key. You should share it safely with its end user.


Editing API keys

You can edit the key details to update any necessary information. 

→ To edit a key

  1. In the admin portal, go to API Keys.
  2. Select the one you want to edit, and choose Edit.
  3. Update any needed information, and click Save.

Your key has now been saved.

Deleting API keys

You can delete any keys whenever you want to disable the connection, for a specific tool, developer or channel.

→ To delete a key

  1. In the admin portal, go to API Keys.

  2. Select the one you want to remove, and choose Delete.

Your key has now been deleted, and will no longer be used. 




Last modified on Jan 22, 2021