Basic Auth: SOAP Requests

This article is based on the ServiceNow support article. See the original article on the ServiceNow support site: ServiceNow HI: Basic Auth: SOAP Requests

Requires basic authorization for incoming SOAP requests.

SOAP Request
Property Nameglide.basicauth.required.soap
Configuration TypeSystem Properties (/
PurposeTo enforce soap requests authorization.
Recommended ValueTrue
Default BehaviorSet to true
Revertible behaviorN/A
Role requiredSecurity_admin
Release VersionSummer 2008
Functional Impact

(Medium) This remediation would enforce the combination of authentication in the form of Basic auth and system level access control while retrieving data from tables/pages in the form of SOAP data on the instance. If there are guest users currently accessing this data, they will be restricted, and customer will have to create a new account for the user who needs access to this content with necessary access control permissions, if applicable. For more information please visit the following product documentation page: 

Security Risk

High - Without appropriate authorization configured on the datasource SOAP requests, an unauthorized user can get access to sensitive content/data on the target instance..

WorkaroundNo alternate method available.

How to configure

  1. Navigate to /
  2. Search for the property 
  3. Assign the recommended value as shown in the screenshot > Click Update.

What's here

Related content

ServiceNow HI: Basic Auth: SOAP Requests

Last modified on Jun 29, 2020