Catalog UI Policies using GlideRecord - scriptFalse

Impact area

Performance

Severity

High

Affected element

Catalog UI Policy

Rule ID

SN-0349

Impact

The client side GlideRecord object is often inefficient, because it returns lots of unnecessary data. GlideRecord and g_form.getReference are both involved.

Remediation

Use client data as much as possible to eliminate the need for time-consuming server lookups. The top ways to get information from the server are g_scratchpad, and asynchronous GlideAjax lookup.

Time to fix

40 min




Last modified on Jan 9, 2023