Depending on your needs, you may want to connect one or more instances, which can cover development, integration and production environments.
→ To connect ServiceNow
- Configure ServiceNow instances - configure the instance to control which data can be scanned by Quality Clouds.
- Define ServiceNow instances in Quality Clouds - define which instance to scan.
- Test connectivity.
Optionally, you can also install and configure the following Quality Clouds apps:
- ServiceNow Store Application
- Quality Clouds Field Analysis app
It helps you optimize the usage of custom tables and fields in ServiceNow. Read more at Field Analysis for ServiceNow.