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What is Quality Clouds?

Quality Clouds is a software product designed to provide a fully extensive clarity of the health and efficiency for SaaS (Software as a Service) platforms ServiceNow and Salesforce. Our automated service equips you with the solutions to help govern software developments from a dashboard. The dashboard is viewed from a single pane view, producing automatic notifications of the changes and evolution in the development process.

With Quality Clouds, the two cloud customer service apps Salesforce and ServiceNow, acquire a wealth of new attributes with a performance of on-demand analysis, insight into code errors and an excellent health-check of ServiceNow and Salesforce instances. 


The objective of the Quality Clouds software product is to provide you with the KPIs needed to control development and avoid technical debt in your organisation. Quality Clouds helps your organisation with the following:

  • Governance: The continuous monitoring of the proper implementation of your software in real time.

  • Quality assurance: The nature of your software with an evaluation based on code analytics and technical debts.

  • Security: Quality Clouds doesn't store a single line of code. Encryption is used for both data in transit and data at rest.

  • Save on platform upgrades: Save up to 50% in platform upgrades. Avoid big efforts when performing platform upgrades by automating complex tasks.

  • User-friendly dashboards: Quality Clouds facilitates the end user experience through contextual engagement and step-by-step guidance.

  • Self-serviceScans can be scheduled or executed on demand.

  • Raise employee productivityHelp teams control and reduce technical debt on projects of all sizes.


There is an array of product features that will be an asset to the health of your organisation:

  • Multiple instances comparison: A single display view with more than 1 instance to correlate.

  • Technical debt: KPI providing an estimate in hours of the development (cost) effort needed to solve the issues/violations detected in the platform. Click here for more information.

  • Quality of Cloud indicator: Health indicator evaluated from the number of issues, severity of those issues, technical debt and overall quality of the cloud. Click here for more information.

  • Integration with SDLC module (ServiceNow only): Provides a solution for IT application development for integrating the SDLC application with project-based IT development.

  • Export to Excel/PDF: Results of your issues can be exported into common formats PDF or CSV files.

  • Filter by different criteriaFilters can be applied to metadata comparisons, scan history, org monitors and continuous integration.

  • History of scans: Traceability of scans and modifications over time.

  • Self-service: Scans can be scheduled or executed on demand.

  • API (access data & trigger scans): Export issues and data to your own repositories or connect to JIRA or other systems. Click here for more information.

  • Best practices: Recommended professional procedures that are prescribed to resolve the issue(s). This can be for Javascript, Apex rules etc. 

  • Bespoke rulesets: Ability to define your own ruleset to align your SaaS platform development to your own coding standards.

  • Severity issues: This verifies the portion of your critical data that is at a significant risk. Click here for more information.

  • Write-off issues: Ability to accept issues and hide them in the dashboards. Click here for more information.

  • Line of error in code: The number of lines of code analysed where best practices have not been followed.

  • Connectivity test (ServiceNow only): Verifies the IP address and ports are correctly entwined to perform a scan for your instance. Click here for more information.

  • Code creation and code change analysis: The quality is analysed in the following way:

    • Grade of adherence to best practices defined by the main SaaS provider at the time of new functionality implementation or when modifying functionality defined by the main platform
    • Grade of adherence to the best practices defined by the industry standards for the programming languages used in the platform (i.e. JavaScript, C# and Apex)
  • Development governance: Ability to identify trends in technical debt, number of issues, change rate, etc.

  • Out-of-the-box changes: Capability to understand the technical debt that is added into the platform by not following standard rules and best practices.

  • GDPR & data privacy issues: Personal Identifiable Information subject to the General Data Protection Regulation in the EU. Click here for more information.

Highlights of Quality Clouds

Kick-start your product development with Quality Clouds main features:

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