Live Check

See who is using Live Check on the instance of your selection, and what errors are being detected. 

In this view, can click on the Live checks by developer bars to display the details of the live checks performed in a tabular format.


Ways to use this view

If you're an administrator or a release manager, here you can do the following:

  • If you're an admin, an architect or a release manager, here you can verify that all the team is using the Live Check
  • You can easily check the team's productivity, how often do they check for issues, on which days are they coding and doing the checks, and you can also compare individual developer's activity
  • You can also monitor if issues are being fixed from one scan to another
  • You can check which issues are detected the most, and if needed - propose a training for your team

What data is shown

The (Beta) Live Check view shows the following information:

In this view you can select a range of dates to show the relevant information by:

  • selecting start and finish dates on the Choose a date calendar
  • selecting one of the pre-defined ranges in Select a range (Last Week, Last Month, Last Quarter, Last Six Months)


Usage

In the Usage section, you can see who in your team is using Live Check, what configuration elements are being checked, and which and how many issues are detected. 

You can filter the information displayed in the graphs, trend and on the grid by the following elements:

  • Developer
  • CE Type

Note, once you have applied your filter, it stays applied when you change to another view.

Widget

The widget shows you the total number of usage, average number of checks by developer and a trend over time showing how the usage progresses. 

Graphs

The graphs show you the following information:

Live Checks by OOTB

Here you can compare how many out-of-the-box (OOTB) elements are being checked in comparison with non-OOTB.

Live Checks by CE Types

You can compare which configuration elements (CE) are the ones checked most frequently.

Live Checks by developer

Compare who uses Live Check most frequently. 

Hover over each developer to see the exact number of Live Checks in the selected period.


Trend - Live Check calls over time

See the Live Check usage trend and it's progress over time in your selected date range. 

Grid 

See the list of all CE types and CE names checked with Live Check.

You can sort the table columns to see, for example, the CEs with most executions or most issues detected.

You can also view more details on expending - such as the breakdown of issues detected by each scan.


Examples

Who has used the Live Check on Business Rules and Catalog Client Scripts in the last month?

See how to use the view to display the Live Check usage from last month, by selected developers and run on Business Rules and Catalog Client Scripts.


Issues

In the Issues section, you can see how many issues and what type of issues are being detected by Live Check. 

You can filter the information displayed in the graphs, trend and on the grid by the following elements:

  • Developer
  • CE Type
  • CE Name

Note, once you have applied your filter, it stays applied when you change to another view.

Widget

The widget shows you the total number of issues detected in a given time period, average number of issues by developer and a trend over time showing how the issues detected metric progresses. 

Graphs

The graphs show you the following information:

Number of Issues by Severity

Here you can compare how many issues are being detected with each severity.

Number of Issues by Impact Area

You can compare which area is the most impacted by issues detected with Live Check.

Trend - Live Checks by CE Name

In the stack bars graph you can compare the number of issues for a given CE Name by severity.


Grid

See the detected issue details for any given CE Name.

Live Check is a functionality available from the Quality Clouds ServiceNow Store app. Make sure you have it installed to see data on this view. 


What's here


Related content

Live Check for ServiceNow

Finding your way around Views




Last modified on Nov 10, 2020