Live Check Activity view

See who is using Live Check across your various channels and SaaS platforms, and what errors are being detected. This view is available under All Clouds menu. 

This view is refreshed daily and does not depend on your scans. 


Ways to use the view

With the Live Check Activity view, you can immediately and continuously monitor the users checking for issues and see which issues are being detected across your various channels. The view helps you in the following:

  • If you're an admin, an architect or a release manager, here you can verify that all the team is using the Live Check
  • You can easily check the team's productivity, how often do they check for issues, on which days are they coding and doing the checks, and you can also compare individual developer's activity
  • You can also monitor if issues are being fixed from one scan to another
  • You can check which issues are detected the most, and if needed - propose a training for your team

What data is shown

The Live Check Activity view shows the relevant information across the following tabs:

In this view you can select a range of dates to show the relevant information by:

  • selecting start and finish dates on the Choose a date calendar
  • selecting one of the pre-defined ranges in Select a range (Last Week, Last Month, Last Quarter, Last Six Months)

Salesforce tab

Here you can check your Live Check activity on Salesforce side:

What's on this tab


Usage

In the Usage section, you can see shows the total number of times Live Check has been run on all the Salesforce channels during the selected time range.

You can filter the information displayed in the graphs, trend and on the grid by the following elements:

  • Developer
  • CE Type

Note, once you have applied your filter, it stays applied when you change to another view.

Widget

The widget shows you the total number of usage, average number of checks by developer and a trend over time showing how the usage progresses. 

Graphs

The graphs show you the following information:

Live Checks by OOTB

Here you can compare how many out-of-the-box (OOTB) elements are being checked in comparison with non-OOTB.

Live Checks by CE Types

You can compare which configuration elements (CE) are the ones checked most frequently.

Live Checks by developer

Compare who uses Live Check most frequently. 

Hover over each developer to see the exact number of Live Checks in the selected period.


Trend - Live Check calls over time

See the Live Check usage trend and it's progress over time in your selected date range. 

Grid 

See the list of all CE types and CE names checked with Live Check.

You can sort the table columns to see, for example, the CEs with most executions or most issues detected.

You can also view more details on expending - such as the breakdown of issues detected by each scan.


Issues

In the Issues section, you can see the total number of issues detected with Live Check via all the Salesforce channels during the selected date range.

You can filter the information displayed in the graphs, trend and on the grid by the following elements:

  • Developer
  • CE Type
  • CE Name

Note, once you have applied your filter, it stays applied when you change to another view.

Widget

The widget shows you the total number of issues detected in a given time period, average number of issues by developer and a trend over time showing how the issues detected metric progresses. 

Graphs

The graphs show you the following information:

Number of Issues by Severity

Here you can compare how many issues are being detected with each severity.

Number of Issues by Impact Area

You can compare which area is the most impacted by issues detected with Live Check.

Trend - Live Checks by CE Name

In the stack bars graph you can compare the number of issues for a given CE Name by severity.


Grid

See the detected issue details for any given CE Name.

ServiceNow tab

Here you can check your Live Check activity on ServiceNow side:

What's on this tab


Usage

In the Usage section, you can see shows the total number of times Live Check has been run on all the ServiceNow channels during the selected time range.

You can filter the information displayed in the graphs, trend and on the grid by the following elements:

  • Developer
  • CE Type

Note, once you have applied your filter, it stays applied when you change to another view.

Widget

The widget shows you the total number of usage, average number of checks by developer and a trend over time showing how the usage progresses. 

Graphs

The graphs show you the following information:

Live Checks by OOTB

Here you can compare how many out-of-the-box (OOTB) elements are being checked in comparison with non-OOTB.

Live Checks by CE Types

You can compare which configuration elements (CE) are the ones checked most frequently.

Live Checks by developer

Compare who uses Live Check most frequently. 

Hover over each developer to see the exact number of Live Checks in the selected period.


Trend - Live Check calls over time

See the Live Check usage trend and it's progress over time in your selected date range. 

Grid 

See the list of all CE types and CE names checked with Live Check.

You can sort the table columns to see, for example, the CEs with most executions or most issues detected.

You can also view more details on expending - such as the breakdown of issues detected by each scan.



Issues

In the Issues section, you can see the total number of issues detected with Live Check via all the ServiceNow channels during the selected date range.

You can filter the information displayed in the graphs, trend and on the grid by the following elements:

  • Developer
  • CE Type
  • CE Name

Note, once you have applied your filter, it stays applied when you change to another view.

Widget

The widget shows you the total number of issues detected in a given time period, average number of issues by developer and a trend over time showing how the issues detected metric progresses. 

Graphs

The graphs show you the following information:

Number of Issues by Severity

Here you can compare how many issues are being detected with each severity.

Number of Issues by Impact Area

You can compare which area is the most impacted by issues detected with Live Check.

Trend - Live Checks by CE Name

In the stack bars graph you can compare the number of issues for a given CE Name by severity.


Grid

See the detected issue details for any given CE Name.




Last modified on Oct 7, 2020