Notification Email Scripts with hard-coded sys_ids

Rule ID

SN-0121

Impact

Hard coding sys_ids makes the system more difficult to manage, and less able to move functionality between instances

Remediation

Create a system property to store the name of the record (not the sys_id) for easier manageability. The script can use gs.getProperty() to retrieve the record and use the sys_id. If the named record was not found, an error can be displayed appropriately.

Time to fix

40 min