Release date: July 26, 2018
What changes can I expect to see on my scan results after the Quality Clouds 18.3.2 release?
- A new ServiceNow best practice has been included in the default ServiceNow ruleset: Workflows with Notification Activities. See Workflow Best Practices for the rationalization behind this new rule. You may see the number of issues increase if issues of this type are reported.
- The Best Practice "64.- GlideRecord usage in Transform Scripts" has been removed from the ServiceNow rule set.
- The Evolution of Issues dashboard contains a new chart - "Issues over Time".
New best practice implemented
The following new best practice for ServiceNow are included in this release:
|ID||Description||Severity||Area of impact||Affected element||Covered by Quality Clouds||Covered by Update Set scan utility|
|108||Workflows with Notification Activities||Medium||Manageability||Workflow|
New configuration item types included in an analysis
This release does not contain any additional Configuration Element Types.
New Update Set
This release does not require any incremental Update Set.
The full Update Set to configure a brand-new instance for Quality Clouds version 220.127.116.11 is available on Set up your ServiceNow instance.
Scan Website new features
There is a new 'Do not persist credentials' option in the Instance settings. This flag prevents platform credentials from being persisted in the QC Scan Tool. If this option is enabled, a credentials form (user and password) will be displayed when launching a scan on the instance, so that the user can sign in for the scan. The drawback is that only manual scans will be available on the instance (no scan scheduling).
Instance credentials are stored using strong 256-bit encryption
New schedule retrial option allowing up to 3 retrials per schedule. In case a scheduled scan fails, it will be relaunched every hour until the maximum number of retrials are reached. This allows the user to fix the instance settings once received a 'failed scan' notification without losing the fixed scheduled date slot.
Minor changes in the KPIs (Key Performance Indicators) displayed in the successful scan mail notification. The KPIs had been reenacted to have the same values in the mail and dashboard versions.
Written-off issues are filtered out in dashboards that display the full details of the issues tables. The write-off option is now applied to the dashboards so that issues that are written off are undisclosed by default. A drop-down widget allows to select among:
- all issues
- only visible issues (written-off = false)
- only written-off issues (written-off = true)
Several minor bugs & fixes have been applied.
Evolution of Issues Dashboard
The dashboard 'Issues over time' gives the history of the issues based on past scans.
The dashboard 'Issues by introduction date' exhibits when the issues were introduced in the instance for each individual scan.
Changes in dashboards
The following dashboards implement the written-off issue filtering:
- Application overview
- Compare issues between scans
- Data privacy
Example of write-off filtered table and selector: