Quality Clouds 23.9.0.0 Release Notes
Release date: July 6th , 2023
New general improvements
- Debt manager dashboard enhancements (contact Sales/CS in case you are interested in Debt Manager)
On the Debt Manager dashboard Closed Issues tab, there have been some recent updates to the column layout. The previously labeled "Open Date" column has now been replaced with the "Closed Date" column, indicating the date when an issue was resolved or fixed.
Additionally, a new column called "Age" has been added, representing the duration in days between the date when the issue was created and when it was closed.
- New mail notification: API Keys Expiration
This notification is designed to send a reminder email of the API keys, that will expire during the current week for that user. This new feature aims to inform users about API key management by providing timely notifications about upcoming expirations. This notification system enhances user experience and promotes efficient key management practices.
To activate this email notification, customers with a customer admin role, must access to the email notification section in the Admin Portal. Once there, they must locate and select the relevant notification type, corresponding to the API key expiration reminder.
Bug fixes
- On the Upgradeability dashboard, when clicking the "CES affected by next upgrade" section, the CES type Dropdown has been fixed. The user can access to the information in Tokyo & Utah lists.
- From now on, the estimated fixed time value will be shown in Peer Review dashboard when click on the issue.
- The API keys created from the ServiceNow application have the scopes properly associated.
- A write-off requested on an issue related to a custom rule, it is properly registered in the data base and it is visible in Peer Review dashboard.
- In the Admin Portal instance section, users have the ability to configure notifications in the Peer Review tab. Notifications can be received by portal or by email. If the notification setting is set to "None," it automatically deactivates the notification reminder. This means that when "None" is selected, it restricts the user from choosing any notification reminder.
Specific client request
- Added new rule for SalesForce: All Apex Class annotated with @RestResource have to extend "CBK_HttpServiceIntegration_Abstract"
- When rejection has been provided, in an initial request (for a specific issue), it is possible to request again a write-off approval for the same issue. being possible to track the write-off history, including previous requests.
- Write Off email notification update:
When a Peer Review has been closed, the write-off requestor will receive an email notification of the write-off status, whether it has been rejected (email in colour red) or approved (email in colour green). The email template for this notification has been enhanced to provide additional information by adding the impact area, details about the estimated time required to fix the issue and the expiration date.
