Service catalog rules

Service Catalog provides a view of available, pre-defined products and services offered by corporate departments such as IT, HR, and others in the company. See more in ServiceNow documentation


The below table shows the list of ServiceNow service catalog rules that are checked by Quality Clouds.

Description

Severity

Area of impact

Included in Instance Scan

Included in Live Check Scan

Included in Update Set Scan

Catalog items without short description

Warning

Manageability

Catalog items with short description equal to name

Warning

Manageability

Catalog items without descriptionWarningManageability

Multiple choice catalog variables with too many optionsWarningManageability




Last modified on May 29, 2020