Update Sets should not include Knowledge Base Articles without review.
Impact area
Security
Severity
High
Affected element
Update Set
Rule ID
SN-0425
(Evaluated against Update Sets scanned from the application. Requires version 9.0.17 of the Quality Clouds for ServiceNow application.)
Impact
Including Knowledge Base articles in an Update Set may cause data leakage and should be explicitly approved.
Remediation
Review all Knowledge Base articles included in Update Sets to ensure that no sensitive data leaves your instance.
Time to fix
10 min