Industry standard rules and best practices

The rules for quality checks in Quality Clouds are based on the following elements:

  • technical best practices by SaaS platform vendor (ServiceNow and Salesforce)
  • software development industry standards
  • Quality Clouds recommendations
  • client-defined technical best practices

Adherence or its lack impacts several areas such as security, performance or reliability differently, depending on the recommendation. 

Technical best practices

Currently we support the industry standard rules for the following: